Community and Social Media Guidelines

Sumitomo Pharma America, Inc. (SMPA) is a science-based, technology-driven biopharmaceutical company focused on addressing unmet patient needs in the critical areas of central nervous system, oncology, urology, women’s health, and cell and gene therapies.

As a member of the biotechnology industry, SMPA seeks to create an informative and engaging online community for sharing information. Each of the Company’s online channels – Twitter, LinkedIn, YouTube, etc. – are part of that community. Because we at SMPA must adhere to ethical, legal, and regulatory standards unique to the biotechnology industry, we cannot engage in sensitive topics, such as discussions about products – ours or other companies’ – or treatment options on this page. The content posted by SMPA is for informational purposes only and is not intended to be a replacement for professional medical advice.

We welcome your participation and engagement in thoughtful and respectful dialogue. To ensure communications on these social media channels are consistent with our mission and public obligations, below are our Community and Social Media Guidelines. When you engage with any of SMPA’s social media channels, you are agreeing to comply with these Community and Social Media Guidelines, as well as the SMPA Terms of Use and the specific Terms of Use for each respective third-party site (i.e., Twitter, LinkedIn, YouTube). We reserve the right to block users or remove content posted on this page that violates SMPA’s Community and Social Guidelines or Terms of Use, or that do not comply with applicable laws.

If you are under the age of 18, do not share your comments without the knowledge and permission of a parent or legal guardian.

Community Guidelines

Comments that include any of the following may be deleted from this company page:

  • SMPA’s products
  • SMPA’s competitors or competitors’ products
  • Names of doctors, hospitals, or pharmacies
  • Clinical trials that you or someone you know has participated in
  • Disparaging, discriminatory, harassing, or intimidating language or any content that could encourage or be considered offensive or violate any law, including images, videos and links
  • Advertisements or promotions of your products or services, or solicitations of business
  • Personal information, including, but not limited to, you or another individual’s home or email address, phone number, zip code, genetic makeup, personal health information, including but not limited to a medical diagnosis, or treatment regimen
  • Information that is false, inaccurate, deceptive, misleading or not relevant to the conversation
  • Confidential, sensitive, or non-public information, or any content that infringes on intellectual property rights or on the privacy or publicity rights of others
  • Any content that violates our Terms of Use
  • Questions or comments related to sponsorships, scholarships, employment, or any other solicitation for services. Instead, please refer to the appropriate SMPA contact here

These Community Guidelines are subject to change at any time, so please check back often.

Adverse Event Safety Reporting

If you believe that you have experienced any medical side effect or reaction from an SMPA investigational or commercial product, you should consult your physician, pharmacist or other healthcare professional immediately. You can also report this to us directly by calling our Medical Information department at 1-800-739-0565.

Any content related to a medical side effect or reaction to any SMPA investigational product may be removed from this page. SMPA may contact you directly to follow up regarding your experience. Additionally, any personal information that you provide may be processed in internal SMPA databases and sent to regulators.


Our posts are informational and should not be viewed as professional or medical advice. Always seek the guidance of your physician regarding questions you may have about a medical condition.

SMPA does not create or control, and is not responsible for, the content or opinions of any users or other third parties. Any account that SMPA follows or is followed by on any social media platform (e.g., Twitter, LinkedIn, YouTube, etc.) does not indicate an endorsement of the account owner or their products and services.

SMPA may provide links or references to other sites as part of its tweets/posts. However, SMPA claims no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this platform.

SMPA reserves the right to add, remove or modify any content or material posted on the account, discontinue the account, accept or reject those who may wish to follow the account and respond to any questions or comments addressed to the account.

No other entity other than SMPA and its authorized users may represent the company.

SMPA and the SMPA logo are registered trademarks of Sumitomo Pharma America, Inc.

Comments and other material posted by individuals or organizations other than SMPA do not reflect our views or opinions, and we cannot guarantee their accuracy or reliability. We do not endorse this content, which is the responsibility of the person or organization posting it.

SMPA employees making statements here are acting as individuals, and not on behalf of the company.

SMPA’s corporate social media channels are intended for U.S. audiences only.

Use and Storage of Personal Information

We do not aim to store or use your social media profile’s unique ID, email or other personal details. However, in case of an adverse event or product issue you report, we would need to store and use information about you, such as your name, location, health-related information. This information is necessary for submission to regulatory authorities such as the FDA.

For further information, please view the SMPA Privacy Policy.